Anuoluwapo Adegoke, an Oyo-based entrepreneur, has recounted to FIJ how N130,000 was withdrawn from her United Bank for Africa (UBA) account fraudulently.
Speaking with FIJ, Adegoke said her mobile phone was with her when the sum left her account without her authorisation on Saturday afternoon.
“On Saturday, I was home when I got a sudden debit notification on my phone,” she told FIJ.
“I was surprised because I didn’t make any transaction or even open the app for anything.
“I looked closely to see that N130,000 had left my account to one Kehinde Olufemi’s account.”
The entrepreneur said she immediately alerted the bank to the fraudulent transaction.
The moment I got the debit, I called UBA’s customer care, and they said the person who stole my money had hacked my app.
“They said he was able to transfer the money through a mobile app different from mine.”
Adegoke stated that the sum fraudulently stolen from her account belonged to her local church where they were planning to use it for women’s convention.
“I am nearly frustrated as the money was only kept in my care,” she told FIJ.
“When I went to a branch of UBA at Iwo Road 3, Olowotinfowosanu, Ibadan, on June 26, they told me they would need 10 working days to investigate and resolve the issue.
I returned to the bank after the 10 days elapsed but they did not give a viable response.”
FIJ sent an email to UBA, and after a few correspondences, Chiamaka, a customer care representative of the bank, requested that Adegoke contact them for further assistance.
“Kindly be advised to liaise with the account holder to contact us for further assistance,” the bank wrote.
Trail Reporters sms sent to UBA’s head of corporate communications, Nasir Ramon for comments, was not responded to, at press time.